Terms of service

Terms of Service – Aura Jewels

Welcome to Aura Jewels By using our website or purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our services, you confirm that you are at least 18 years old (or have parental/guardian consent) and agree to be bound by these Terms of Service and our Privacy Policy.

2. Products and Custom Orders

We offer both ready-made and personalised jewellery.
For customised orders, please ensure all details provided (such as names, initials, dates, etc.) are accurate. We are not responsible for errors submitted by the customer.
Due to the handmade and personalised nature of our products, slight variations may occur.

3. Pricing and Payments

All prices are listed in [your currency] and are subject to change without notice.
Full payment is required at the time of purchase. We accept payments through secure third-party gateways.

4. Shipping and Delivery

Estimated delivery times will be provided at checkout but may vary depending on location and customisation.
We are not liable for delays caused by shipping carriers or customs.

5. Returns and Refunds

Customised items are non-refundable unless defective or incorrect.
Non-custom items may be returned within 7 days of delivery. See our Return & Refund Policy for full details.

6. Intellectual Property

All content on our website, including product designs, images, logos, and text, is the intellectual property of Aura Jewels and may not be used or reproduced without permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability is limited to the purchase price of the product.